1. Introduction
Welcome to Conceive Well, a fertility lifestyle coaching brand operated by Atomic Lifestyle (“we,” “us,” or “our”).
We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, submit a lead form, book a clarity call, enrol in a coaching program, or otherwise interact with our services.
By using our website or services, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will obtain the appropriate consent before processing your information.
2. Information We Collect
Depending on your interaction with Conceive Well, we may collect the following categories of information.
2.1 Personal and Contact Information
- Full name.
- Email address and phone number.
- General location, country, or city, where relevant.
- Other information you voluntarily provide through our forms or communications.
2.2 Fertility and Lifestyle Information
To understand your goals and determine whether our coaching services may be appropriate, we may ask for information such as:
- How long you have been trying to conceive.
- Your age, height, and weight.
- Your primary fertility-related concerns and challenges.
- Lifestyle information relating to nutrition, exercise, sleep, and stress.
- Information about your fertility journey that you voluntarily share.
Please do not submit information that is unnecessary for your enquiry.
2.3 Health and Medical Information
If you choose to enrol in our coaching program and such information is relevant to the agreed services, you may voluntarily provide fertility-related reports, menstrual history, semen analysis results, IVF or IUI treatment information, medical history, and other reproductive-health information.
We will use such information only for disclosed and appropriate purposes, subject to applicable law and any consent required.
Conceive Well provides lifestyle coaching and educational support. Collecting health information does not make our services a substitute for medical diagnosis or treatment.
2.4 Payment Information
When you purchase a program, we may collect transaction references, payment status, billing information, and other details needed to administer the purchase.
Payments may be processed through third-party payment providers. We generally do not need your banking passwords, card PIN, or other confidential banking credentials.
2.5 Technical and Website Information
Depending on the technologies used on our website, we or our service providers may collect technical information such as IP address, browser type, device information, pages visited, cookie identifiers, and website interaction data.
Where required by law, we will provide appropriate notices and obtain consent before enabling non-essential tracking technologies.
3. How We Use Your Information
Atomic Lifestyle may use your personal information to:
- Respond to enquiries about Conceive Well services.
- Contact you regarding a requested clarity call or consultation.
- Understand your stated fertility lifestyle goals and concerns.
- Assess whether our coaching services are suitable for your needs.
- Deliver and personalise agreed coaching services.
- Provide educational materials and program-related support.
- Manage enrolment, scheduling, payments, and customer service.
- Maintain business and financial records.
- Improve website functionality, service quality, and user experience.
- Protect our systems and prevent fraud or misuse.
- Comply with legal obligations and respond to lawful requests.
- Send promotional communications where legally permitted and, where required, with your consent.
We will not use your fertility reports or detailed reproductive-health information for unrelated advertising or promotional targeting without an appropriate lawful basis and any consent required by law.
4. Legal Basis and Consent
We will process personal information on an appropriate legal basis under applicable law. Depending on the activity, this may include your consent, steps taken at your request before entering into a service arrangement, performance of an agreed service, compliance with legal obligations, or another legally permitted basis.
Where consent is required, we will seek it for the specified purpose.
You may choose not to provide certain information. However, if information is necessary to deliver a service you request, we may be unable to provide that particular service without it.
You should obtain appropriate permission before sharing another person’s personal information or medical reports with us.
5. Sharing of Personal Information
We do not sell your personal information to third parties.
We may share limited information with the following categories of recipients where reasonably necessary and legally permitted:
- Website hosting and technology providers.
- Customer relationship management (CRM) and lead-management platforms.
- Scheduling, email, messaging, and video-conferencing providers.
- Payment processors and accounting service providers.
- Professional advisers and auditors.
- Healthcare professionals, where you request or authorise a disclosure.
- Government authorities or other parties where disclosure is required by law.
We aim to share only the information reasonably necessary for the relevant purpose. Where appropriate, service providers will be subject to contractual confidentiality and data-protection obligations.
6. Advertising, CRM and Communication Platforms
Conceive Well may use tools to manage enquiries, schedule calls, communicate with prospective clients, and measure advertising performance.
Depending on the systems enabled, certain contact details or website interaction data may be processed by advertising, analytics, or CRM providers.
We will take appropriate steps to ensure that fertility reports and detailed reproductive-health information are not intentionally transmitted to advertising platforms for targeting purposes.
Where applicable, you may manage cookie preferences and withdraw marketing consent using the available controls or by contacting us.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain required business records, resolve disputes, and comply with applicable legal obligations.
Retention periods may differ for enquiries, client records, payment records, and health-related information.
When personal information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to legal retention requirements and applicable technical limitations.
8. Data Security
Atomic Lifestyle takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
Depending on the systems used, safeguards may include access restrictions, account security measures, limited staff access, and the use of appropriate third-party service providers.
However, no method of electronic transmission or storage is completely secure. If a personal-data breach occurs, we will take appropriate action and provide notifications where required by applicable law.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about personal data we process about you.
- Request correction or updating of inaccurate information.
- Request erasure of personal information where legally applicable.
- Withdraw consent where processing relies on your consent.
- Request information about relevant data sharing, where provided for by law.
- Opt out of promotional communications.
- Raise a privacy grievance or complaint.
- Exercise any additional rights available under applicable law.
To exercise these rights, please contact us using the details in Section 14. We may request reasonable information to verify your identity before processing a request.
Withdrawing consent may affect our ability to provide certain services. We may retain information where retention is required or otherwise permitted by law.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, understand visitor interactions, and improve performance.
Where non-essential cookies or tracking technologies require consent, we will provide appropriate choices before using them.
You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
11. Third-Party Websites and Services
Our website or communications may contain links to third-party websites and services, including payment gateways, booking tools, and social media platforms.
Those third parties operate under their own privacy policies. We encourage you to review their policies before submitting information directly to them.
This Privacy Policy does not govern information independently collected by third parties.
12. Children’s Privacy
Conceive Well’s coaching services are intended for adults.
We do not knowingly collect personal information directly from children for independent enrolment in our services. If we become aware that information has been collected inappropriately, we will assess the situation and take appropriate action under applicable law.
13. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.
The latest version will be published on our website with its revised effective date. Where required by law, we will provide notice or obtain renewed consent for material changes.
14. Contact Information and Privacy Grievances
For questions, privacy requests, or complaints relating to the handling of your personal information, please contact:
Brand: Conceive Well
Legal Business Name: Atomic Lifestyle
Email: shubhamraizada93@gmail.com
Business Address: House No.1, Maharaj Nagar, Lakhimpur Kheri, Uttar Pradesh, 262701
Privacy Contact / Grievance Officer, if applicable: Shubham Raizada, Founder
We will review and respond to requests within the period required by applicable law.
15. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws of India, including relevant data-protection and consumer-protection requirements.
Nothing in this policy is intended to limit any privacy rights or remedies that cannot lawfully be excluded.